Debit Card Information
Due to the high risk of fraudulent activity associated with debit card purchases and in an effort to protect our customers, Sumner Bank & Trust continues to universally manage limits on debit cards. For more information about these limits or ways to customize your debit card limit, please contact your nearest branch for more information.
Debit Card Safety Tips
- Sign your debit card as soon as you receive it.
- Don't write your PIN number on your debit card or have it anywhere near your card (in the event that your wallet is lost or stolen).
- Never leave your debit card or receipts unattended.
- Keep an eye on your debit card every time you use it; make sure you get it back as quickly as possible. Try not to let your card out of your sight whenever possible.
- Shield your debit card number so that others around you can't copy it or capture it on a cell phone or other camera.
- Ideally, it's a good idea to carry your debit cards separately from your wallet, perhaps in a zippered compartment or a small pouch.
- Never lend a debit card to anyone.
- Always void and destroy incorrect receipts.
- Shred anything that contains your debit card number on it.
- Be careful to whom you give your card. Don't give out your account number over the phone unless you initiate the call and you know the company is reputable. Never give your debit card information out to anyone that calls you (i.e. if you're told there has been a computer problem and the caller needs you to verify information). Legitimate companies don't call you to ask for debit card numbers over the phone.
- Never respond to emails that request you provide your debit card info via email and don't ever respond to emails that ask you to go to a website to verify personal and/or debit card information. These are called 'phishing' scams.
- Never provide your debit card information on a website that is not a secure site. A website is secure if it has “https:\\” in the URL and the lock in the bottom right corner of the browser window.
- Never sign a blank debit card receipt. Carefully draw a line through blank portions of the receipt where additional charges could be fraudulently added.
- Carbon paper is rarely used these days, but if there is a carbon that is used in a debit card transaction, destroy it immediately.
- Never write your debit card number on anything that may be visible to the public in a public place (i.e. on a payment slip that may show through the envelope payment window).
- If you move, notify Sumner Bank in advance of your change of address.
- If you find any purchases that you don't recognize, report these purchases promptly to Sumner Bank.
To report a lost or stolen debit card or to report suspicious debit card transactions, please contact us immediately by visiting your local bank office, or by calling 615.451.4151 or 866.345.8877, during regular business hours, or 800.554.8969 after hours.